Accountabilities:

•  Implementation of standard workflow overall the district
•  District target fulfilment
•  Coaching of DM Customer Consultants
•  Organisational development of departments
•  Evaluation of Customer groups development
•  Analysis and development, control over of customer data base maintenance
•  Initiate measures for an increase in customer satisfaction  
•  Present MCC on exhibition, plan and manage customer consultants work at  HoReCa events
• Sure of proper customer communication and consulting to the customers
• Regular evaluation of target fulfilments (monthly, quarterly and annual)

Skills:

• Management skills to develop goals for the teams, to assess the performance of the cc-teams, to motivate the team members.
•  Analytical abilities to define the trends of the customer development, to define ways of customer development and to improve customer care.
• Presentation skills to present results and tasks in the frame of his responsibility.
• Leader, Achiever, Decision - maker, problem solver, Market oriented and proactive

 Qualifications & Experience

• University degree
• English knowledge
• Computer skills
• Business sense
• Creative
• Leadership experience
• Experience in sales
• At least one year driving experience