Stingray, a system whose time has come.
In 2002 our President, Sean Pitcher, was searching for a way to utilize the Internet to take many of the frustrations out of delivering customer service in the Insurance Industry. Having worked in the Industry for several years in both the Homeowners and specialty insurance marketplaces, Sean realized that for a Company to grow and prosper, their systems must provide unfettered ability to change and adapt to new markets, distribution methods and economic models.
Looking Back – Looking Forward
If you look at systems in the Insurance Industry you can find Mainframe systems developed decades ago in COBOL and RPG. These systems have traditional Green Screen, or GUI screen scrapes for Interface and they generally rely on a nightly update cycle to make information current and available to users.
Another set of developers have utilized the popular client server environment to provide a more modern look and feel while maintaining a relatively archaic database design and overall processing model. This model uses hard coded screens and data input formats which seem constraining and oppressive – sort of a “must fill in the blanks” approach.
Sean and his team, starting just a few years ago, managed, luckily, to catch the Internet trend as it morphed to the model of the future. Sometimes called Web 2.0, this fresh approach is most commonly seen in online banking, stock trading and retail e-commerce. It epitomizes the “always on” and 24 / 7 / 365 world with clean user interfaces and fast response times delivered through the browser that has become the dominant frame through which all computing seems to exist.
Graphically rich and easily modified this modern approach utilizes a simple web language, HTML, coupled with modern “on-screen” smart code such as java and AJAX. The user can feel the power and pleasant customer experience when on these pages, throw in a little FLASH technology and all of sudden processing insurance transactions is as comfortable and as much fun as watching TV or playing video games!
It all started with the tools
Rather than focus on the traditional system design and layout issues as he led his development team to create what is today Stingray, Sean instead spent two years developing the tools that make the Stingray concept possible in the first place. Dissatisfied with the constraining and unimaginative tools available, Sean’s team set out to build a set of powerful designer utilities that would allow three basic functions to be accomplished.
The tools are among the most powerful design tools sold today. Although not required, a license for their use may be acquired when licensing Stingray. IT departments will immediately see the virtue and value of taking the slow approach in developing the tools as they lead to the ease to which Stingray can be adapted to any user need.
The Core System
Once the development team had the tools, creating the Stingray Insurance Processing System was accomplished within 15 months. Complete in every sense of the word, Stingray brings to the market that unusual combination of excellent appearance, solid fundamental function and capable grasp for new opportunities.
In a word – confidence! The confidence to help your company compete; with any product, anywhere. You will have the confidence to know that your systems will support your goals and carry you to success in your chosen marketplace.
The core system includes everything a Company, MGA or RRG needs to process insurance business in today’s complex world. Policy Administration, Billing / Payment Processing and Claims are completely managed through Stingray.
Over the years, the development team has added Imaging and Barcode, Workflow management, Stat and Bureau Reporting, our popular Management Dashboard and Web Quoting function for both Agency Branded deployment and Customer direct sales.
In addition, the team offers comprehensive product bundles to address the needs of Homeowner, Auto and Commercial specialists, including all the necessary interface, analysis and risk underwriting tools utilized by the smartest Companies in the business.
From the elegant screen design to the thoughtful utilitarian features that make life easier, your staff will "enjoy" using Stingray
Short, Rich History
Stingray is one of the newer entrants in the Insurance Processing world. While some of our competitors tout their longevity and installed base, we are proud to be the fastest growing web based system on the market. In just a few short years we have deployed more pure Insurance Company systems and focus entirely on the newest, flexible systems that are leading the change in the economics of the Insurance Industry this century.
From Homeowners to Auto, Professional Liability to Commercial Property – Stingray provides the latest in technology, ease of use, low cost deployment and all around customer satisfaction.