Was more than two weeks ago
Зиновьев Евгений
Male, 40 years, born on 1 March 1985
Not looking for a job
Tolyatti, not willing to relocate, prepared for occasional business trips
Contacts
Community Manager | Head of Communications
Specializations:
- SMM manager, content manager
- Marketing and advertising department manager
- Project manager
Employment: full time, part time
Work schedule: full day, shift schedule, flexible schedule, remote working
Work experience 13 years 1 month
January 2024 — currently
2 years
GOSH
IT, System Integration, Internet... Show more
Community Builder & Strategist
- Building community from scratch, 20+ local chats
- Building technical support processes from scratch
- Managing a team of 200+ worldwide helpers, including Moderators and Ambassadors
- Department and budget management
- Participating in SMM processes
- Organization of contests, giveaways, and other activities
- Marketing processes management
June 2023 — December 2023
7 months
Sports Bettings (under NDA)
Head of Communications
- Department management
- Competitors analysis, development, and implementation of community and SMM strategies
- Building community and SMM processes from scratch
- Working with KOLs & partners, collaborations with other projects
- Launching promotion campaigns on Web3 platforms
January 2023 — December 2023
1 year
PokerDAO
Head of Communications
- Department management
- Competitors analysis, development, and implementation of community and SMM strategies
- Building community and SMM processes from scratch
- Writing content, organizing contests, tournaments, giveaways and other activities
- Working with KOLs & partners, collaborations with other projects
- Launching promotion campaigns on Web3 platforms
September 2022 — January 2023
5 months
IT, System Integration, Internet... Show more
Head of Communications
- Developing and implementing community and SMM strategies
- Partnerships and work with KOLs
- Building processes from scratch for the community and SMM
- Content writing, organization of contests, tournaments, giveaways, and other activities
March 2022 — October 2022
8 months
Merged Finance
Head of Community & Support
- Developing and implementing a community strategy
- Building processes from scratch for the community, technical support, and SMM
- Managing a team of 2 people - SMM and Community managers
- Participating in business development processes, working with VCs and partners
- Organization of protocol testnet phase regarding community and SMM parts
February 2022 — October 2022
9 months
TruePNL
IT, System Integration, Internet... Show more
Head of Community & Support
- Developing and implementing a community strategy
- Managing a team of 10 worldwide Supporters and Community Managers - English, Turkish, Russian, Vietnamese, Indian, and Chinese communities
- Implementation of metrics tracking and adding a KPI calculation process
- Building processes from scratch for the community and technical support
- Participating in SMM processes
- Participating in business development processes, working with VCs and partners
- Work with KOLs to promote projects launching on our platform
- Organization of contests, giveaways, and other activities
October 2020 — February 2022
1 year 5 months
IT, System Integration, Internet... Show more
Head of Community & Support
- Building processes from scratch for the community, technical support, and SMM
- ASO optimisation and some digital marketing tasks
November 2021 — January 2022
3 months
SMM & Community Management Agency
Project Manager, Community Manager
- Conducting problematic interviews, industry analysis, developing and implementing a community strategy for crypto startups
- Launch and support customers' projects
March 2014 — January 2021
6 years 11 months
GD-Team, Metal War Online
IT, System Integration, Internet... Show more
Senior Community Manager, Head of Community
- Formation of a generally positive attitude in the community, work with whales, opinion leaders, and other players' groups
- Work on the community involvement in the game development process to increase the number of supporters and reduce the number of critics
- Organization of assistants groups among active players: moderators, helpers, testers, contests organizers, game content authors
- Building connections and interactions within and between assistants groups (up to 60+ people)
- Collecting players' feedback. Assistance in solving the difficulties with payments, technical and organizational problems
- Writing texts for messages, news, and articles. Filling game resources with thematic information - website, forum, social networks, YouTube, RaidCall, Skype, radio, Wiki, FAQ, in-game news, and chat
- Organization of near-game leisure: quizzes, sweepstakes, contests, and tournaments. Building a motivation system for players to support active participation in all events
- Testing updates organization, setting tasks, and filing bug reports
February 2020 — September 2020
8 months
IT, System Integration, Internet... Show more
Head of Support
- 4-person team management, training, and supervising
- Technical support for users in chat, mail, and social networks
- Work with reviews in Google Play and App Store
- Filling and updating of internal documentation, as well as writing help articles for users
- Processing, initial investigation, and transferring bugs to QA
- Strategic planning, optimization of work processes, work with metrics, reports to management, participation in product improvement processes, as well as bringing the company to new sites
June 2018 — January 2019
8 months
DAOBet, Blockchain Gambling Protocol Development
IT, System Integration, Internet... Show more
Community Manager, Head of Community
- Creation, maintenance, and development of company communities - Telegram, Facebook, Twitter, Reddit, Bitcointalk, LinkedIn, Medium, YouTube, Blockfolio, crypto calendars, and many other specialized platforms
- Statistics collection and communities effectiveness analysis, work on improving indicators, reports preparation
- Participation in the content strategy development process
- Writing and publication of news, announcements, reports, polls, and thematic headings
- Working with contractors to create articles, graphics, and videos
- Native content promotion on external resources
- Tracking brand mentions on the network, collecting feedback, working with the community and its mood
- Active participation in Business development and Community-driven development processes
- Negotiating with relevant platforms, exchanges, and influencers
- Participation in the company rebranding process
- Choice of working tools, payments and subscriptions tracking
- Competitors' and partners' analytics
July 2017 — June 2018
1 year
Adeco Systems
IT, System Integration, Internet... Show more
SMM Manager
- Work on popular projects with a large number of downloads, for example, TOP-3 in the 'Adventure' category with 10+ million downloads
- Games (~10) and applications (~30) promotion
- Work with the community on social networks: maintaining and promoting groups, creating content, organizing a constructive dialogue, working with criticism and objections, interacting with whales, opinion leaders, and other players' groups
- Using alternative app stores to attract free traffic - registration, builds preparation, uploading, maintenance, ab-testing
- Working with sites, catalogs, and reviewers
- Working with metrics, audience segmentation, creating and sending push messages, conducting ab-tests
- Improving text descriptions for app stores to increase installs number
- Writing texts for news, updates, and game events
January 2012 — March 2013
1 year 3 months
AlternativaPlatform, Tanks Online
IT, System Integration, Internet... Show more
Junior Community Manager
- Writing articles for gaming media
- Organization of near-game leisure: quizzes, sweepstakes, contests, and tournaments
- Testing upcoming updates, making bug reports
- Collecting players' feedback, solving their problems
Skills
Skill proficiency levels
About me
📊 Achievements and exciting cases
- Increased the number of Discord and Twitter users by 700% in 2 months for a crypto project using trendy promotion mechanics
- Participated in a project teaching an algorithm to diagnose COVID-19 using a smartphone camera - searching and onboarding patients, mailing and interacting with them
- Participated in a project teaching an algorithm to measure oxygen saturation level using a smartphone camera - searching and onboarding suitable participants, checking the received data
- Looked for block producers to confirm blocks in the new blockchain - outreach, negotiations, onboarding (attracted 2/3 of required amount)
- Looked for investors for a new project - compiling a list by criteria, searching for contacts and outreach
- Filled the DApps database with blockchain projects - compiling a list by criteria, searching for contacts and necessary information
- Participated in NPS (Net Promoter Score) implementation for a large company
- Formed a game dev and blockchain communities from scratch - working with the community, publishing, entering new sites, working with metrics, tracking mentions
- Launched a game dev community from scratch for TOP-3 Google Play project in 'Actions' category, attracted more than 100k followers in 3 months
- Spending 1 hour a day increased the Twitter community due to the target audience by 7000+ subscribers in 6 months, 2 cases - blockchain and DApp
- Spending 1 hour a day increased the number of LinkedIn followers by 5000+ in 4 months
- Launched a motivational program for the game development community based on gamification and aimed at improving metrics such as DAU (MAU), Retention, and Lifetime
- Improved descriptions for games and applications in Google Play and the App Store, which in the best cases gave up to +35% to the conversion from views to downloads
📂 More about me
- I have a confident 14-years IT background that makes it easy to master new tools and technologies
- Strong not in that I know everything but in the ability to quickly figure it out
- I'm considering only remote work
Higher education
2007
Togliatti State University, Togliatti
Electrical / Industrial Electronics / Office Electronics, Electronic engineer
Languages
Professional development, courses
2002
Engineering Informatics (3-year course)
Information Technologies School, State diploma
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Up to one hour