Was less than a week ago
Зиновьев Евгений
Male, 41 year, born on 1 March 1985
Tolyatti, not willing to relocate, prepared for occasional business trips
Contacts
Community Manager | Head of Communications
Specializations:
- SMM manager, content manager
- Marketing and advertising department manager
- Project manager
Employment type: full time, part time, project work
Work experience 13 years 4 months
January 2024 — currently
2 years 3 months
GOSH
IT, System Integration, Internet... Show more
Community Builder & Strategist
- Built a global community from scratch (20+ local chats)
- Launched community support processes from zero
- Scaled and managed a distributed team of 200+ moderators and ambassadors worldwide
- Managed department operations and budget
- Coordinated community, support, and marketing activities
- Increased engagement through contests, campaigns, and community initiatives
June 2023 — December 2023
7 months
Sports Bettings (under NDA)
Head of Communications
- Managed communications and community departments
- Conducted competitor analysis and developed community & SMM strategies
- Launched community and SMM processes from scratch
- Worked with KOLs, partners, and Web3 platforms
- Led and executed promotion campaigns
January 2023 — December 2023
1 year
PokerDAO
Head of Communications
- Led communications and community strategy
- Developed and implemented SMM and community growth plans
- Organized tournaments, contests, and engagement activities
- Collaborated with partners and influencers
- Launched promotion campaigns on Web3 platforms
September 2022 — January 2023
5 months
IT, System Integration, Internet... Show more
Head of Communications
- Developed community and SMM strategies
- Built community and SMM processes from scratch
- Worked with partners and KOLs
- Organized contests, tournaments, and promotional events
March 2022 — October 2022
8 months
Merged Finance
Head of Community & Support
- Developed and executed community strategy
- Launched community, support, and SMM processes from scratch
- Managed SMM and Community Managers
- Participated in business development and VC communications
- Coordinated community activities during protocol testnet phase
February 2022 — October 2022
9 months
TruePNL
IT, System Integration, Internet... Show more
Head of Community & Support
- Managed global support and community teams (10+ people, multi-language)
- Implemented KPI and metrics tracking systems
- Built scalable community and support processes
- Collaborated with business development and marketing teams
- Worked with KOLs and organized promotional campaigns
October 2020 — February 2022
1 year 5 months
IT, System Integration, Internet... Show more
Head of Community & Support
- Built community, support, and SMM processes from scratch
- Performed ASO optimization and digital marketing tasks
November 2021 — January 2022
3 months
SMM & Community Management Agency
Project Manager, Community Manager
- Conducted problematic interviews, developed and implemented a community strategy for crypto startups
- Launched and support customers' projects
March 2014 — January 2021
6 years 11 months
GD-Team, Metal War Online
IT, System Integration, Internet... Show more
Senior Community Manager, Head of Community
- Built and managed large-scale gaming community
- Worked with whales, opinion leaders, and active player groups
- Organized moderators, helpers, testers, and content creators (60+ people)
- Increased engagement and reduced negative sentiment
- Collected player feedback and coordinated bug reporting
- Managed content across forums, social media, and in-game channels
February 2020 — September 2020
8 months
IT, System Integration, Internet... Show more
Head of Support
- Managed and trained a 4-person support team
- Organized technical support via chat, email, and social networks
- Worked with App Store & Google Play reviews
- Improved internal documentation and help articles
- Optimized processes and reported metrics to management
June 2018 — January 2019
8 months
DAOBet, Blockchain Gambling Protocol Development
IT, System Integration, Internet... Show more
Community Manager, Head of Community
- Built and developed global crypto community across Telegram, Twitter, Reddit, Bitcointalk, LinkedIn, Medium, YouTube, Blockfolio, crypto calendars, and niche platforms
- Collected and analyzed community performance metrics, prepared regular reports and insights
- Participated in content strategy development for blockchain and gambling audiences
- Wrote and published news, announcements, reports, polls, and educational content
- Coordinated contractors for article writing, graphic design, and video production
- Executed native content promotion on external crypto and gambling resources
- Monitored brand mentions, collected feedback, and maintained community sentiment
- Actively participated in business development and community-driven development processes
- Negotiated with exchanges, platforms, and influencers
- Contributed to company rebranding initiatives
- Selected and managed working tools, subscriptions, and payments
- Conducted competitors’ and partners’ analysis
July 2017 — June 2018
1 year
Adeco Systems
IT, System Integration, Internet... Show more
SMM Manager
- Promoted 10+ games and 30+ mobile applications, including projects ranked TOP-3 in Google Play (Adventure category) with 10M+ downloads
- Managed and grew communities across social networks, maintaining constructive dialogue and handling criticism
- Developed content plans, wrote posts, announcements, and promotional materials
- Worked with audience segmentation, metrics, and A/B testing to improve engagement
- Improved Google Play & App Store descriptions, increasing conversion to installs
- Used alternative app stores to attract free traffic (registration, build preparation, uploads, maintenance)
- Collaborated with sites, catalogs, and reviewers to expand reach
- Created and optimized push notification campaigns
January 2012 — March 2013
1 year 3 months
AlternativaPlatform, Tanks Online
IT, System Integration, Internet... Show more
Junior Community Manager
- Wrote articles and news for gaming media and official project channels
- Organized in-game and community activities: quizzes, sweepstakes, contests, and tournaments
- Participated in testing upcoming updates and prepared structured bug reports
- Collected player feedback and assisted users with gameplay and technical issues
- Supported community engagement across forums and social platforms
Skills
Skill proficiency levels
About me
Professional Summary
Head of Community / Head of Communications with 13+ years of experience in IT, Web3, and Gaming projects.
Expert in building and scaling global communities from scratch, launching community & support processes, and managing distributed teams up to 200+ people worldwide.
Strong background in community-driven growth, SMM strategy, KPI & metrics, support operations, and cross-functional collaboration with product, marketing, and business development teams. Proven ability to increase engagement, retention, and brand loyalty through scalable processes and data-driven decisions.
Key Achievements
- Built and scaled Discord & Twitter communities by 700% in 2 months for a Web3 project
- Launched global communities from scratch up to 100k+ users within 3 months
- Managed distributed teams of 200+ moderators, ambassadors, and helpers worldwide
- Increased Twitter audience by 7,000+ targeted followers in 6 months (2 projects)
- Grew LinkedIn audience by 5,000+ followers in 4 months
- Implemented KPI and NPS systems for large-scale digital products
- Launched gamified motivation programs improving DAU/MAU, Retention, and LTV
Higher education
2007
Higher education
Togliatti State University, Togliatti
Electrical / Industrial Electronics / Office Electronics, Electronic engineer
Languages
Professional development, courses
2002
Engineering Informatics (3-year course)
Information Technologies School, State diploma
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Up to one hour