Technical dispatcher

Technical dispatcher (engineering degree)

We’re hiring a Technical Dispatcher to support our fast-paced installation team.

You’ll coordinate daily tasks, manage schedules, and communicate with both field crews and clients — while also applying your technical understanding to ensure projects are installation-ready.

This role operates on New York working hours, which means evening/night shifts for many international locations.

Key Responsibilities

• Assign daily tasks to field teams and track progress in ClickUp

• Communicate with clients about visit schedules, delays, or rescheduling

• Verify technical readiness of openings before installation (measurements, drawings, materials)

• Review shop drawings or specifications to identify potential issues before dispatch

• Ensure crews are prepared with the correct materials, glass, and hardware

• Book hotels for traveling installers

• Monitor vehicle mileage and documentation (registration, insurance)

• Support project managers with coordination and issue tracking

• Review quality of completed work and report problems if needed

Requirements

• 1+ year of experience in dispatching, logistics, construction, or engineering coordination

• Engineering or technical background preferred (construction, architecture, or related field)

• Strong communication and organizational skills

• Ability to read and understand basic technical drawings and measurements

• Confident English (B2 or above)

• Comfortable using task management tools (ClickUp or similar)

• Willingness to work evening/night shifts aligned with New York time (EST)