SAP analyst (Мос‎ковская область)Вакансия в архиве

18075897SAP analyst (Мос‎ковская область)open1947282ANCOR ProfessionalANCOR Professional102016-11-22T05:40:02.709+03:00Красноярск.113.221.1146.54.between1And3<p>This role provides functional and technical support for global business applications (<strong>mainly SAP, modules MM, PP, QM, PM</strong>)</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Provide ongoing IT support to the business within the designated functional area within service level agreement and utilizing ITIL methodology (dispatching: coordination of all new business requests to team during analytic’ duty day; callout duty by rotation within team – to be escalation point outside working hours for emergency issues; assigned tickets resolution based on business requirements and progress communication to stakeholders; issues trend analyses and proactive improvement activities; consulting to business about functionality)</li> <li>Support processes continuous improvement and alignment within COE (between application functions and between supporting regions) and also between COE and GIST (global infrastructure support team) – cross-functional coordination role</li> <li>Projects successful delivery (service take on of new software rollouts; new software capabilities activation based on business requirements and recommended template solutions; release management etc)</li> <li>Understanding industry trends and best practice to apply to Mars business.</li> <li>Build and manage business facing network to gather requirements from our business stakeholders</li> <li>Management of internal and external resources to enable delivery of projects to time, cost and quality</li> </ul> <p><strong>Qualification:</strong></p> <ul> <li>3 years of SAP R3 experience from support / development side or from business side as a key user (preferably modules MM, PP, QM, PM)</li> <li>Big international company experience is a plus</li> <li>Fluent English (both verbal and written)</li> </ul> <p><strong>Skills:</strong></p> <ul> <li>Excellent communications skills and ability to work with minimal supervision (communication part as big and important as technical part in this role)</li> <li>Functional and technical skills (SAP R3 functionality, business processes knowledge)</li> <li>Good analytical skills (ability to find the root cause based on symptoms reported by customer)</li> <li>Conflict management (ability to get an agreement in case different views on possible solution)</li> </ul> <p><strong>Conditions:</strong></p> <ul> <li>International company</li> <li>Relocation in Mpscow region</li> </ul> <p> </p>standardfalsenovosibirsk.hh.ru2016-08-15T14:01:29.499+03:00false2016-12-22T23:59:23.043+03:00truefalsehh.ru//hh.ru/vacancy/18075897https://krasnoyarsk.hh.ru/vacancy/18075897
Уровень зарплаты
з/п не указана
Город
Красноярск
Требуемый опыт работы
1–3 года

This role provides functional and technical support for global business applications (mainly SAP, modules MM, PP, QM, PM)

Responsibilities:

  • Provide ongoing IT support to the business within the designated functional area within service level agreement and utilizing ITIL methodology (dispatching: coordination of all new business requests to team during analytic’ duty day; callout duty by rotation within team – to be escalation point outside working hours for emergency issues; assigned tickets resolution based on business requirements and progress communication to stakeholders; issues trend analyses and proactive improvement activities; consulting to business about functionality)
  • Support processes continuous improvement and alignment within COE (between application functions and between supporting regions) and also between COE and GIST (global infrastructure support team) – cross-functional coordination role
  • Projects successful delivery (service take on of new software rollouts; new software capabilities activation based on business requirements and recommended template solutions; release management etc)
  • Understanding industry trends and best practice to apply to Mars business.
  • Build and manage business facing network to gather requirements from our business stakeholders
  • Management of internal and external resources to enable delivery of projects to time, cost and quality

Qualification:

  • 3 years of SAP R3 experience from support / development side or from business side as a key user (preferably modules MM, PP, QM, PM)
  • Big international company experience is a plus
  • Fluent English (both verbal and written)

Skills:

  • Excellent communications skills and ability to work with minimal supervision (communication part as big and important as technical part in this role)
  • Functional and technical skills (SAP R3 functionality, business processes knowledge)
  • Good analytical skills (ability to find the root cause based on symptoms reported by customer)
  • Conflict management (ability to get an agreement in case different views on possible solution)

Conditions:

  • International company
  • Relocation in Mpscow region

Тип занятости

Полная занятость, полный день
Дата публикации вакансии
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Вакансия в архиве