Assistant Front Desk Manager/Заместитель менеджера службы приёма и размещенияВакансия в архиве

Уровень зарплаты
з/п не указана
Город
Санкт-Петербург, Адмиралтейская
Требуемый опыт работы
1–3 года

Responsibilities:

  • Welcoming and checking hotel guests in;
  • Explaining the accommodations and establishing credit or method of payment;
  • Checking guests out of the hotel, preparing and explaining the bill;
  • Responding to a wide variety of guest requests by accurately assessing the guest needs and requests;
  • Providing a service in a nice, efficient, and professional way following the Standards of the brand «Four Seasons Hotels and Resorts»;
  • Training and coaching team

Requirements:

  • Preferably Degree in Tourism and Hotel Management.
  • 2-3 years of supervisory experience preferably in a similar position in an international hotel chain.
  • Solid knowledge of Front Office service operations.
  • Ability to conduct advanced level business correspondence in Russian and English language.
  • Command of English language on the level of advanced.
  • Have good skills in communication, self and team management, training and coaching, leading by example, planning and organizing.
  • Ability to operate operating equipment as necessary.
  • Ability to operate computer equipment and /or software systems including but not limited with Microsoft Office (Word, Excel, PowerPoint), Opera PMS and Internet on the level of experienced user.

Тип занятости

Полная занятость, полный день

Адрес

Адмиралтейская, Санкт-Петербург, Вознесенский проспект, 1
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