Business Analyst (CRM for Telecom)

з/п не указана

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Требуемый опыт работы: 3–6 лет

Полная занятость, полный день

Responsibilities:

  • Meeting Technical staff and Business stakeholders on aspects of scope clarification, requirements; gathering, coordination, etc.;
  • Requirements and case management: gathering, prioritization, decomposition business requirements to functional, use case and functional case development, development of solution presentations;
  • Development and maintenance of business analysis documents for internal and external use;
  • Active collaboration with technical, QA team and Management team for planning, resolving project issues and assessment purposes.

Qualifications:

  • More than 3 years of BA experience in Telecom/IT implementation projects (E2E participation);
  • Deep BA theory knowledge (BABOK, requirements management, business process modeling (methods, notations), UML);
  • MS Office and CASE tools experience (Enterprise Architect, Rational Rose, ERwin, equivalent);
  • ETOM (understanding of whole picture of telecom business processes)/SID/TAM/ITIL knowledge
  • Good interpersonal/customer-relations skills and the ability to guide customer/user ideas into realistic security solutions;
  • Experience in delivering sales presentations\demonstrations to business audience;
  • Basic understanding of the OSS market landscape including understanding of players in fulfillment, assurance, and billing spaces, the inventory players, auto-discovery players, etc.;
  • Practical experience in Sales force Automation, Sales Team Management and Sales Analytics areas in Telecom/IT implementation projects
  • Intermediate - Upper intermediate English.

We offer:

  • Opportunities for career development;
  • Professional growth in the international business environment;
  • Opportunities to make business trips (Europe, Canada, USA, Australia);
  • Medical insurance for employees;
  • Friendly atmosphere, sports activities and corporate events;
  • Salary will be discussed individually with the successful candidate.

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Вакансия опубликована 3 ноября 2016

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