Ciklum is a Danish IT outsourcing company specializing in nearshore software development in Ukraine.
Established in 2002, Ciklum is a leading Danish supplier of technical personnel and teams, software development and agile business consulting to high growth companies globally. Ciklum currently employs more than 2500 specialists in our offices and technical development centers in Ukraine and Belarus.
Ciklum is recognized as CeBIT 2010 Top 20 innovative company delivering services/products for small and medium sized companies, and named the 2010, 2011 and 2012 Top 100 Global Services provider. Most recently Gartner Inc. named Ciklum as a “Cool Vendor” in its ‘Cool Vendors in Application Services, 2013’ report.
We believe in self-driven sharing of knowledge and experience. Having around 100 educational and social activities across all Ciklum locations each month, both for Ciklumers and global IT community, our aim is to create environment and atmosphere that stimulates professional and personal development for everyone involved.
Ciklum Support Center is looking for Customer Support Operator to join Dnepropetrovsk team on full-time basis.
We are looking for service oriented specialist with good command of English (both written and oral) and excellent communication skills. You should be interested in IT in general and in Airline Industry; be ready to learn about new products and constantly improve your technical knowledge.
As a Customer Support Specialist you will investigate and resolve functional and technical incidents and requests or escalate them to resolver teams.
What's in it for you?
Join Ciklum and «Cross the Borders» together with us!