Front Office Support Specialist (Murex)

Уровень зарплаты
Город
Требуемый опыт работы
з/п не указана
Москва
3–6 лет

Renaissance Capital is looking for Support Specialist to join our Front Office Support Team.

MAIN RESPONSIBILITIES:

  1. Support and manage daily activities for all the application technology required for trading and operation desks.
  2. Work with Operations on identifying and resolving trade breaks.
  3. Work with the traders on identifying and resolving trading issues, which include block trade entry, position keeping and P&L calculation.
  4. Work with another support and development teams on identifying and resolving integration issues, which include trade import from external sources, synchronization with another systems, market data receiving.
  5. Liaise with vendors on various application issues and projects.
  6. Work with business users on new requests.
  7. Handle users communication in regard to IT Systems Development tasks completion
  8. Initiate requests for system improvement and user’s usability
  9. Interaction with external QA teams
  10. Interaction with internal and external developers
  11. User’s training & coaching
  12. Follow support rules and procedures

TECHNICAL KNOWLEDGE / QUALIFICATIONS REQUIRED:

ESSENTIAL:

  1. Technical university degree
  2. Knowledge of SQL
  3. Spoken English is mandatory
  4. Working experience with bug-tracking systems (JIRA)

PREFERRED:

  1. Knowledge of Sybase, UNIX, Shell, Perl

LIKELY / NECESSARY EXPERIENTIAL BACKGROUND:

ESSENTIAL:

  1. 2+ years work experience in the financial services industry
  2. Knowledge of financial instruments (including derivatives) Trading/Operations
  3. Knowledge of Trading Systems

PREFERRED:

  • Murex, Fidessa knowledge is a big plus
  • Working experience as a 1-st line support engineer
  • Strong Vendor relationship management background

COMPETENCIES:

  • Excellent interpersonal, verbal and written communication skills.
  • Self-motivated and achievement orientated
  • A team player
  • Able to work under pressure

Ключевые навыки

Английский языкДеловая перепискаMUREX

Адрес

Москва, Пресненская набережная, 10
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Полная занятость, полный день
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