Miratech is an IT services and outsourcing company that contracts with large and midsize multinational organizations.
Founded in 1989, Miratech has its headquarters in Stockholm and Washington, DC; and R&D centers in Poland, Slovakia, and Ukraine. Miratech serves its customers in 560 cities and towns.
It is the world’s leading provider of customer service and contact software — with more than 4,000 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience, product is uniquely positioned to help companies bring their people, insights and customer channels together to effectively drive today’s customer conversation. Software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service – and extending customer service across the enterprise to optimize processes and the performance of customer-facing employees.