CRM ManagerВакансия в архиве

Уровень зарплаты
з/п не указана
Требуемый опыт работы
1–3 года


  • RN-BANK, the bank of Renault-Nissan Alliance in Russia, supporting Alliance car buyers and owners with a wide range of financial solutions, is looking for an experienced and result-oriented professional to build and develop CRM solution and processes.

Job title:

  • CRM Specialist in CRM and Digital unit.


  • To design and manage CRM strategy together with other departments and bank partners
  • To deploy and develop own CRM system aligned with sales, marketing and customer service needs
  • To establish and continuously improve CRM processes and campaigns via email, sms, telemarketing and other channels
  • To enhance Customer Database quality (email ratio, etc.)
  • To analyze current customers behavior to improve repeated sales results (site, mobile, offline)
  • To be a point for contract for CRM related inquires for other departments
  • To participate in Customer Data Lake project.


  • Excellent skills in Excel, Access
  • Strong skills in VBA, SQL
  • English (upper-intermediate or higher)
  • At least 2 years of experience in :
    • CRM
    • Database analytics (segments, golden moment)
    • E-commerce
    • Web-analytics
  • Experience in establishing CRM system in B2C business.

Тип занятости

Полная занятость, полный день
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Вакансия в архиве