Head of Business Optimization

Уровень зарплаты
Город
Требуемый опыт работы
з/п не указана
Москва
3–6 лет

DeltaCredit Bank is running a search for a position: Head of Business Optimization

DeltaCredit – the first mortgage bank in Russia and is a part of international «Societe Generale Group». The bank has been successfully operating on the Russian market since 1998. Now it is among 4 leading banks providing mortgage loans on the market. DeltaCredit is recognized for its client focus, high level of service and unique business decisions.

Key Objectives of the Position:

  • Responsible for Process Review and Process Standardization in HQ and in all regions;
  • Building working partnerships for Lean Management System implementation;
  • Ensuring implementation process optimization using Lean Six Sigma, Projects Portfolio maintenance and Change management

Main Responsibilities:

  • Management of dedicated team and capabilities to work with the pears;
  • Diagnostics and Review of existing services and processes, initiating and delivering improvements where appropriate to ensure customers satisfaction, processes efficiency and acquisition goals achievement;
  • To propose the plan with quantitative and financial benefits and Road Map;
  • Modeling a process to achieve the best results in all available customer acquisition channels;
  • Works closely with business stakeholders and successfully translates business requirements into IT/operations delivery targets to increase Customer Service.
  • Supervises strategic projects to align full scale of plans, budget and resources requirements with scope of work, financial constraints, interim milestones and roll out schedule.
  • Ensuring timely implementation of the changes in accordance with the DCB Management Board resolutions;
  • Coaches staff on core project management and business analysis techniques and tools, project team coordination, reporting towards business executives, project board and steering committees to agree on priorities and planning.
  • Tracking of new government regulations, changes in the law of property, alterations in the bank policy and the competitive environment.

Qualification Requirements:

  • Senior project/program/PMO manager with more than 3 years of in-depth experience in banking with focus on change management and implementation of complex solutions;
  • Experience in handling development and transformation projects; expertise on design, change, execution and optimization of businesses processes from front to middle and back office, support functions in banking;
  • Practical knowledge and an excellent understanding of business products and services in banking;
  • Higher education is compulsory; Green belt 6 Sigma and/or Lean Management is preferable;
  • Extensive knowledge on lending, banking and real estate is preferable;
  • Fluent English;
  • Analytical skills, communication skills and goal oriented.

Conditions&Benefits:

  • Competitive level of salary and bonuses (upon the results of annual appraisals);
  • Chance to lead a start-up function;
  • Career opportunities both inside the Bank and SG Group;
  • Medical insurance;
  • Extended list of company benefits (med.insurance for relatives, paid cell phone, paid meals, etc. upon the employee's choice).

Ключевые навыки

Lean Six SigmaAgile Project ManagementProject management

Тип занятости

Полная занятость, полный день
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