Support Engineer

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Вакансия в архиве

Работодатель, вероятно, уже нашел нужного кандидата и больше не принимает отклики на эту вакансию

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Требуемый опыт работы: 1–3 года

Полная занятость, полный день

Soft skills:

  • Strong command of English (in both verbal and written skills), effective communication skills especially with working with both technical and nontechnical colleagues.
  • Self-management/organizational skills, goal & outcome oriented.
  • Ability to create and deliver effective & timely data driven reporting/trend analysis.
  • Understanding of application support concepts and ITIL Service Management; experience in providing customer centric support.
  • Methodical attitude and proactive/analytical, and team first mindset.
  • Competency in creating and maintaining technical support documentation (runbooks, support cases, support training materials, ..).

Technical competencies:

  • Competency with UNIX/Linux platforms & shell scripting (admin experience is a plus).
  • Experience with supporting with Java/J2EE applications and with understanding basic Java concepts (e.g. what is a JVM, Java memory management principles, application containers, exceptions, experience working with Java logs/parsing system error logs, ..).
  • Web application capabilities: HTML, DHTML, StyleSheets, XML, JavaScript, AJAX, DOTCMS and single-page applications.
  • Basic understanding of service-oriented applications (e.g. RESTful web service, SOA/service integration layer, knowledge of tools like Curl, SoapUI, PostMan, ..).
  • Understanding of basic relational database concepts, basic SQL knowledge (creating SQL select statements, MySQL experience is a plus), Couchbase (NoSQL).
  • Understanding of basic networking concepts (e.g. firewall, proxy server, router, load balancer, CDN, FTP/SFTP, ..).
  • Experience/familiarity with AWS and cloud native services (e.g. EC2, S3, CloudFront, RDS); address typical issues with autoscaling, wrong EC2 instance types, caching/load balancing concerns - addressing these concerns from the application perspective (not necessarily from the infrastructure/hosting perspective).
  • Familiarity with AGILE SDLC constructs, DEVOPS and continuous release, production acceptance & handover is a plus.
  • Familiarity with WPP Platform concepts (e.g. SPAs, stateless app tier, React JS + Backbone, Elastic Search, Json Web Tokens for Authentication, ..).
  • Supporting content management based systems and workflows, Alfresco based content management workflows experience is a big plus.
  • Experience with ISS tools (e.g. TIBCO, ESB, BPM) and enterprise services (e.g. ALM, PDH, CDM);
  • QlikView for reporting dashboards is a big plus!!

Corporate benefits:

  • Opportunities for professional and career growth.
  • Compliance with Russian labor Law.
  • Corporate medical insurance.
  • Sports activities and corporate events.
  • Technical and business related trainings.
  • Friendly atmosphere.
  • English classes.
  • Salary will be discussed individually with the successful candidate.

Office location: Moscow region, Korolev.


Королёв, микрорайон Костино, улица Дзержинского, 29
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Вакансия опубликована 13 декабря 2016

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