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What does your future look like?
We are on the brink of the Networked Society - a technology revolution that will change the world for good through instant global connections and expanded freedom and opportunity.
Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility.
Headquartered in Stockholm – Sweden, Ericsson is a publically listed company with more than 115,000 employees. More than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what’s next in information, communications and telecommunications (ICT). A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.
Come and discover what makes YOU + ERICSSON a powerful combination
We welcome the opportunity to meet you!
The CSI Program Manager drives large and complex Professional Services engagements towards one of Ericsson’s customers. The
CSI Program Manager supports the Engagement Manager and the KAM with extensive Telecom and Services knowledge. By taking on
both the CSR and CFR role, the CSI Program Manager will be the overall responsible of the Core 3 team, especially for:
- The overall solution
- The overall cost estimation
- The delivery model (mix of on-shore, near-shore and off-shore resources)
Once the deal is won, the CSI Program Manager will be the head of the delivery, till the complete fulfillment of the contract, ensuring
the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to Customer
satisfaction and Ericsson’s business objectives since these programs often have visible impact on the Business Unit and corporate
In addition to the pre-sales and delivery activities, there are more tasks assigned to the CSI Program Manager, such as:
· Build a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily present at customer site,
becoming a sort of Ericsson “agent” at customer premise to increase the customer’s trust on Ericsson as a system
· Able to catch and drive up-sales opportunities
· Coach the team, to interact with them and to support them for their professional growth, and identify and recognize talents.
· Support in asset and organizational set-up and growth; a main contributor to the Professional Service culture growth,
delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.
Responsibilities & Tasks
Good command of English and Russian
Trust – Innovation - Performance: These are the core values that define Ericsson reputation and guide us in our daily work and in the way we do business.
Ericsson celebrates diversity and inclusion together with flexibility and international mobility.
The position is based in Kiev, Ukraine.
Please submit your application in English as soon as possible - we are working continuously with candidate selection.
Полная занятость, полный день
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Страна размещения вакансии — Украина.
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