Night Auditor (Ночной Администратор Отдела приема и размещения гостей)Вакансия в архиве

Уровень зарплаты
з/п не указана
Требуемый опыт работы:
1–3 года

Night Auditor (Ночной Администратор Отдела приема гостей)

16/07/2015 the International group ACCORHOTELS - European leader in hospitality industry - opened a new project in Moscow, close to DYNAMO metro station– Hotel ibis Moscow Dynamo.

The new hotel offers 317 rooms, 5 conference halls from 33 to 67 m2-, one restaurant with 180 seats, bar, free wifi and 24/7 service with 15 minutes guest satisfaction guarantee.

Your duties will include:

  • To provide a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel.
  • To find suitable solutions to meet customers needs depending on the possibilities available at the hotel.
  • To carryout all necessary operations when guests arrive and depart (check-in/ check-out)
  • Respond to a wide range of guest requests and promote hotel facilities
  • Manage invoicing payments and cash operations during the day shift
  • Check the “room report” and keep housekeeping informed of any modifications
  • Taking accommodation bookings over the phone, via email and the Internet
  • Process and input group reservations
  • Customer service support via phone and email

What profile are we looking for?

  • Language - English advanced
  • Guest-oriented and service minded
  • Good interpersonal skills
  • Sales oriented
  • Ability to listen and anticipate
  • Diplomacy and self-control
  • Well organised
  • Smile! :)

We offer:

  • Schedule 2/2 only NIGHT
  • Stable work in accordance with Russian Labor Code in an international company;
  • Young & friendly team;
  • "Best employee" nomination and international professional competition "Accor professional challenge";
  • Free meals in hotel cafeteria;
  • Medical insurance;
  • Monthly bonus based on results;
  • Opportunities for professional and career growth;
  • Loyalty Program for employees «Bienvenue ACCOR», which offers discounts on accommodation in hotels and group services (car-rental service, restaurants, SPA- centers, etc.).

Тип занятости

Полная занятость, полный день


Динамо, Москва, Ленинградский проспект, 37к8
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