Business Analyst / System Analyst (CRM, CPM, SPM)

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Требуемый опыт работы: 3–6 лет

Полная занятость, полный день

What you will do?

  • Develop use-cases and document business process specific materials
  • Participate in customer facing meetings, presenting the company and company products to its main parties
  • Document specific instances of real-world business scenarios and extrapolate detailed product requirements from these scenarios
  • Evaluate and translate customer data into product/system definitions and communication that to the technical level
  • Understand and analyze customer current and future needs
  • Perform appropriate road map in project specific artifacts communicating that to appropriate team levels
  • Define new product feature qualification criteria and help prioritize the product roadmap
  • Assemble product requirements from multiple sources (e.g. research, usability, consumer feedback, competitive assessment) and communicate requirements to product development
  • Work with the JIRA Development, Design, QA teams, Project management, other Product Managers, Product Marketing, and Sales to drive software releases to completion and launch
  • Collaborate with the development team to define features and work with the quality assurance team to fix defects and aid in testing
  • Cooperate with the support team to investigate and resolve customer problems
  • Ensure prompt resolutions for technical and business issues
  • Ability to act as a communication point between cross-stream parties and cross stream topics

What we expect from you?

  • Relevant experience in System/Business analysis or engineering role in Telecom or IT
  • High degree in Computer Science or related technical degree
  • Experience in data modelling, modeling of business processes, designing use cases, creating requirements and low level documentation
  • Ability to use Business Analysis instruments and techniques ( E.g. UML, BPMN, SQL etc)
  • Technical and business background with experience in software development projects
  • Technical background with experience in software development projects and IT related projects
  • Proven ability to influence cross-functional teams without formal authority
  • Excellence in written and verbal communication in English
  • Excellent teamwork and organizational skills
  • Decision making skills: ability to prioritize among competing opportunities, balance customer needs with business priorities, and articulate the rationale behind decisions
  • Attention to details

What we offer?

  • Competitive and negotiable salary level
  • Life and health insurance package including extra massage and fitness options (depends on the selected program)
  • 24 paid vacation days per year
  • Office place in the center of Kiev (10 minutes from Metro)
  • Work with professional teams from all over the world
  • Ability to travel abroad
  • Extra bonuses, cookies and perks

 Доступно соискателям с инвалидностью 


Дворец "Украина", Киев, Патриса Лумумбы, 4/6 В
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Вакансия опубликована 22 ноября 2016

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