IT Support EngineerВакансия в архиве

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Уровень зарплаты
Город
Требуемый опыт работы
з/п не указана
Москва
3–6 лет

Functional duties and responsibilities

  • Support office users’ workplaces, MS Office, standard desktop applications, office equipment
  • Office users’ workplaces and software set up and configuration, request registration, maintenance works on users’ hardware and software, hardware diagnostics and monitoring
  • Providing office user support with video conferences using Polycom equipment and Skype
  • Communicating with clients and office users to determine the nature of problems
  • Connecting and configuring office printers and MFU’s, changing consumables
  • Connecting Ethernet sockets with network equipment providing network infrastructure availability to office users
  • Creating, resolving and maintaining incidents and service requests in Service Desk system
  • Effective management and resolution of the production incidents, problem and issues in area of responsibility
  • Appropriate management of the customer and company data, taking in account approved standards and policies, inclusive information security

Education, experience and skills

  • Higher education in technical or mathematical\computer sciences.
  • At least 3 years of working experience in relevant\similar positions.
  • Analytical thinking, smart and pragmatic approach high oral and written communication skills, client-oriented, problem solving approach, ability to handle stress, structured thinking and result oriented.
  • Intermediate level spoken and written English language, additional languages is an advantage.

Тип занятости

Полная занятость, полный день
Отклик направлен работодателю
Сопроводительное письмо к отклику
Написать сопроводительное письмоПисьмо отправлено
Произошла ошибка, попробуйте ещё раз
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Вакансия в архиве