Customer Support Representative

Уровень зарплаты
Город
Требуемый опыт работы
от 20 000 грн.
Киев
не требуется

A leading international online marketing company is looking for energetic and enthusiastic people to join our team!Main Job Tasks and Responsibilities:

  • Contacting existing customers and selling our products and services;
  • Addressing customer needs and concerns, overcoming obstacles;
  • Meeting (exceeding) Sales goals for department and company.
  • Answering inquiries by clarifying desired information; researching, locating, and providing accurate, valid and complete information by using the right methods/tools
  • Handling complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution, escalating unresolved problems.
  • Building sustainable relationships of trust with customer through open and interactive communication.
  • Following communication procedures, guidelines and policies
  • Achieving performance objectives in all areas consistently;

Requirements:

  • Excellent, fluent English;
  • Great communication & negotiation skills;
  • Stress-resistance, self-confidence, energy and enthusiasm;
  • Previous experience in sales, call-centre is a plus
  • Readiness to work in shifts (including night shifts)

Good reasons to work with us:

  • Competitive salary and bonuses;
  • Interesting tasks, possibilities for career and professional growth;
  • Convenient office location in the city centre;
  • Coffee, tea, milk and snacks at the expense of the company;
  • Friendly atmosphere and good working conditions.

Тип занятости

Полная занятость, полный день
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Страна размещения вакансии — Украина.

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