Sales Manager

Уровень зарплаты
Город
Требуемый опыт работы
от 180 000 KZT
Капчагай
3–6 лет

Main duties:

  • To increase the number of customers staying at the hotel by establishing an excellent relationship with a selected number of agencies (clients/prospects) defined as per the sales solicitation program.
  • To achieve maximum quantity possible of direct sales calls a week including visits to the accounts, site inspections and entertainment in the hotel.
  • To promptly handle, follow-up and secure any lead received by the Banquet or Reservations departments.
  • To update the hotel data-base further to the sales calls with any relevant information (new name/new contact/special request/the follow-up needed / next contact scheduled etc.).
  • To develop specific account strategies in conjunction with Food & Beverage and Rooms teams when required by the situation.
  • To present a weekly sales activity report during the weekly sales meetings highlighting new accounts, new requests, new leads etc.
  • To attend any function in the hotel or in the city where the presence of Sales Manager is required.
  • To constantly feed the team with new information, ideas and creative thoughts.
  • To respond timely to any changes in the departmental function as dictated by the industry, company, or hotel.
  • To ensure that a high level of client service is maintained, in all aspects of booking arrangements including:
    • Issuing of contracts for definite bookings and follow up deposits;
    • Communicating client requirements clearly and effectively via Event Orders.
    • Maintaining comprehensive, accurate and systematic file notes within the hotel client database.
    • Organizing goods and services from establishments outside of the hotel utilizing the correct hotel procedures.
    • Prompt and effective post event follow up.
  • To achieve established monthly targets and goals as set in the Hotel Business Plan or your personal Development Plan.
  • Maintain an up to date knowledge of competitor products and activities (Including their Key Client Base).
  • Ensuring final guaranteed numbers are communicated in a timely fashion.
  • To keep and to safeguard all contracts and financial documents.


Requirements:

  • Ideally, you’ll have worked at least 2 years in a hotel environment and be someone who has a reputation for delivering great service.

In return you will get opportunities to learn new skills and grow your career. You’ll start a new role working in a team passionate about delivering memorable experiences that make our guests feel special, making Royal Village Hotel a great place to work.

Ключевые навыки

Communication skillsPresentation skillsNegotiation skillsAnalytical skillsLeadership SkillsSales SkillsSales ForecastingSales Planning

Тип занятости

Полная занятость, полный день
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