Technical Writer/Технический писатель

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Требуемый опыт работы: 1–3 года

Полная занятость, полный день

TRIPTOP is a technological provider of Internet Booking Engine (Multi-Products Online Selling Platform) and other products for its Customers: airlines, touristic consolidators, travel portals, travel agencies and OTAs (Online Travel Agencies) etc.

We are looking for a bright and passionate Technical Writer to join our growing development team.

The new Technical Writer will be part of an heterogeneous team developing a leading product for the Travel industry.


  • Primary responsibility is to create and maintain high-quality user manuals, catalog technical pages, product inserts, quick-start guides and software online help files for our products in English
  • Become a power-user of our products and be able to clearly train other users on our system
  • Writing, editing and maintaining technical documentation
  • Participate in regular review meeting for the documentation deliverables with the development and system testing team and follow the review process defined in the documentation workflow
  • Support project management in the collection and documentation of project progress.
  • Other duties as assigned


  • Advanced English level with excellent writing skills
  • Minimum 2 years of experience as English technical writer in IT (samples of work should be provided)
  • Good presentation skills
  • Good communication skills
  • Experience with MS Office products
  • You should possess the following personal competencies:
    • High level of skills in written and spoken English. Able to study, analyze and describe complex technical issues in clear, concise and plain language.
    • Experience in creating user manuals for software products in English is a must.
    • High-level organizational and time management skills.
    • Strong understanding of technical material and attention to details.
    • Excellent communication skills and creative mind.
    • Have interest in hardware and software technologies.
    • Ability to work independently and in a team while meeting deadlines.
    • Awareness in the routine of delivering high quality results while avoiding errors.

Will be the PLUS:

  • Basic knowledge of UI/UX;
  • Time management skills;
  • Excellent communication skills;
  • Software developer background;
  • Understanding of development frameworks;
  • Experience in writing and translating technical texts in IT;
  • Knowledge of Microsoft Manual of Style/ Chicago Manual of Style, Jira;
  • Degree in computer science, engineering, applied linguistics;
  • Understanding of Agile: Scrum, XP, Kanban;
  • Knowledge of marketing and business strategy.

We offer:

  • Interesting and challenging work
  • Office location near metro station Boryspilska with comfortable workplaces
  • Young friendly staff
  • Paid vacations etc.


Бориспольская, Киев, Харьковское шоссе, 175
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Вакансия опубликована 29 ноября 2016

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