Front Office Manager (Pаrk Inn by Radisson)Вакансия в архиве

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1–3 года

Job summary:
This job posting is for a position of Front Office Manager at Park Inn by Radisson

  • The Front Office Manager will be a part of the team. This position will be responsible for organizing and setting the department from A to Z. FOM must ensure that the hotel is adhering to Radisson brand standards, monitoring budgets and financial performance, supporting the Sales and Marketing efforts.

Front Office Manager is responsible for:

  • Oversees the entire Front Office operation to maintain high standards
  • Evaluates levels of guest satisfaction and monitor trends with a focus on continuous improvement
  • Maximise room occupancy at the best possible rates, using upselling techniques to promote hotel services and facilities
  • Monitors the appearance, standards and performance of the Front Office team members with an emphasis on training and teamwork
  • Ensures team members have current and up-to-date knowledge of hotel products, services, pricing and policies
  • Sets departmental objectives, work schedules, budgets and policies and procedures
  • Maintains good communication and working relationships with all hotel departments
  • Assists with other departments as necessary

Key requirements:

  • Experience in Reservation
  • Minimum of 2 years’ experience in a similar position
  • Fluent English
  • Organisational talent
  • Leadership competence
  • Strong communication skills and quality, customer oriented behavior

Тип занятости

Полная занятость, полный день
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