Уровень зарплаты
Город
Требуемый опыт работы
з/п не указана
Санкт-Петербург
1–3 года
Responsibility:
  • Plan, organise, co-ordinate, arrange and monitor the transportation and movement of goods to agreed designated geographical regions.
  • Take responsibility of the day to day running of your desk by monitoring and updating cargo status, within your responsibility and utilising the diary function in FLOW.
  • Ensure the data entered into FLOW is entered accurately and in line with weekly data quality checks report. Make improvements where necessary.
  • Monitor the quality and accuracy of all financial files within your responsibility to maximise the gross margin.
  • Ensure up to date cost breaks, quotes, tariffs, etc are utilised for all files. Report any inaccuracies/losses.
  • Arrange bookings in line with the Company’s service commitments and customer’s needs.
  • Preparation of export documentation (bills of lading, invoices, customs documentation, etc) and ensure timely and accurate movement of shipments and documentation. Ensure customer’s needs and requirements are met.
  • Respond to customer’s & EHO/IHO’s requests in a timely manner.
  • Process service provider’s invoices in line with the Company’s freight and transport agreements.
  • Highlight to management details of additional charges and the reasons for them.
  • Provide prompt, efficient and regular communication with customers, overseas offices and service providers on all aspects of their orders/bookings.
  • Provide service providers with full details of the shipments in line with the customer’s needs, ensuring appropriate planning and scheduling has been taken into consideration.
  • Play an active role and support the Management in the implementation of new systems and processes.
  • Liaise with line manager all issues adversely affecting the customer or a JF Hillebrand office or Agent.
  • Be proactive in your response regarding service issues.
  • Br proactive, by planning and finding alternative solutions to enhance our customer’s needs and to improve competitiveness and profitability.
  • Develop, maintain & ensure customer profiles are accurate and up to date.
  • Ensure knowledge is kept up to date on Customs requirements, transport legislation, market information, etc.
  • Identify business opportunities from existing and potential new clients.
  • Monitor the quality and accuracy in line with weekly data quality checks report. Analyse re-ocurring problems and make improvements where necessary.
  • Record carrier / haulier KPIs and provide to Team Leader to enable them to monitor the quality and accuracy of the service provided to JF Hillebrand.
  • Ensure compliance with Health & Safety at Work regulations, and all relevant legal requirements.
  • Adhere to Group Policies & Procedures.
  • Be responsible for working closely with other departments within the company.
  • Be responsible for working on agreed development objectives to succeed in own role
Requirements:
  • Team player.
  • Contribution of innovative and effective ideas.
  • Excellent customer service skills.
  • Good computer skills.
  • Detailed and accuracy oriented.
  • Problem solving ability.
  • Analytical skills.
  • Articulate and has excellent oral and written communications skills.
  • Excellent planning and organising skills and an ability to fulfil time-critical task on time, to keep to schedules and deadlines.
  • Able to demonstrate initiative and accustomed to pressure.
  • Able to work both independently and as part of the team.
  • 1 – 3 years in freight forwarding.
  • Knowledge of the freight forwarding and wines & spirits industry.
  • Knowledge of transportation regulations.
  • Knowledge of Customs documentation and regulations.
  • Fluent English
  • Other languages are an advantage
  • Computer skills (Computer literate, Excel / Word)

We offer:

  • The company offers good opportunities for professional development and remuneration package:
    • competitive salary: to be agreed with candidate
    • medical insurance
    • opportunity to work for the world’s leading logistics provider to the beverage trade

Адрес

Санкт-Петербург, Пулковское шоссе, 40к4
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Тип занятости

Полная занятость, полный день
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