CreoPop is a 3D-pen with amazing cool inks. We are looking for a customer service representative in our office in Tomsk to help us answer inbound e-mails from customers and potential distributors. Most of our customers, and hence e-mail traffic, is from customers living in the United States.
We invite you to join amazing DI-Group's team to work on Creopop and on our new project TimeFlip (timeflip.io).
- to respond to customers’ inquiries via on-line chat, e-mails (and telephone) in an efficient and effective manner
- to evaluate, troubleshoot and follow-up of customers’ issues
- to maintain regular and consistent attendance and punctuality
- speak English fluently
- have good interpersonal skills
- be customer-oriented
- have confidence and communication skills
- have the ability to listen and anticipate
- have the skills of diplomacy and self-control