International Customer Service Advisor in Yango (Native English Speaker)
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International Customer Service Advisor in YanGo (Native English Speaker)
YanGo customers contact the customer service every day, asking questions, expressing complaints, sharing their ideas for improving the service. We are looking for an employee who will promptly respond to any requests and will help the YanGo customers.
- promptly process the requests;
- communicate with the customers, drivers, and partners to solve possible problems;
- develop processes and tools to improve the quality of YanGo customer service.
We expect that you:
- hold a university degree;
- are a native English speaker;
- know how to deal with large amounts of data and are able to solve different tasks in parallel;
- are able to make decisions independently.
- knowledge of Russian;
- experience in customer service;
- experience in social media marketing;
- willingness to learn.
Remote work, full time.