Linux Technical Support Engineer

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Требуемый опыт работы: 1–3 года

Полная занятость, удаленная работа

Linux Technical Support Engineer (Remote)

We are CloudLinux, and we need you.

Be a remote, full-time, English-speaking Linux support team engineer:

  • Give world-class support to worldwide customers.

  • Work closely with developers, troubleshooting, bug-fixing, and issue-tracking.

  • Engage directly with customers, make sure they’re happy, loving us and our products.

  • Involve yourself with product development, using your insight of customer’s issues and use cases.

You are:

  • technical, a passionate problem-solver with a customer-centric mindset;

  • at home with Linux, because you’ll be supporting the world’s best web hosting Linux-based operating system, and other leading Linux-based products;

  • professional, because you’ll be working with some of the best Linux gurus this side of Silicon Valley;

  • organized, resourceful and responsive, because you’ll be working remotely, at home or wherever suits you best;

  • flexible, willing to work shifts or do what’s necessary to help our customers on a 24/7/365 basis.

You’ll show us:

  • a proven track record in technical support;

  • an in-depth knowledge of Linux-based operating systems and services;

  • experience with RPM-based distributions such as CentOS, Red Hat;

  • strong analytical, debugging and problem-solving abilities;

  • excellent English, both written and spoken (and we’ll help you improve it).

We’ll give you:

  • the chance of a lifetime to get onboard a young, dynamic and fast-growing technology company;

  • access to ground-breaking technology, and the freedom to expand your skills;

  • a full-time, regular monthly contract, with a competitive compensation paid in US dollars;

  • yearly compensation adjustments based on performance reviews;

  • paid vacation, compensation for coworking, English language training, individual coaching, paid sick leave, medical insurance (if based in Russia or Ukraine), additional national holidays for your region;

  • The freedom to choose where to work, anywhere in the world, so long as you’re online.

What are you waiting for?

Talk to us and make this a win-win for you and us. We are CloudLinux, and we need you to make the next move. Apply now.

Ключевые навыки

LinuxUbuntu ServerCentOSRed HatCustomer Support

Вакансия опубликована 18 мая 2019 в Санкт-Петербурге

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