Technical Support Engineer

от 60 000 руб. на руки

Вакансия в архиве

Работодатель, вероятно, уже нашел нужного кандидата и больше не принимает отклики на эту вакансию

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Требуемый опыт работы: 1–3 года

Полная занятость, полный день

About the company

Thor3D is an innovative, high-tech manufacturer of 3D imaging hardware and software based out of Moscow, Russia. Although the company is relatively young, the core team is comprised of industry veterans and has been together for more than a decade. So, if you are a young specialist, you will find a thoughtful mentor among your peers and if you are experienced, we will welcome your knowledge and will appreciate the “new blood”.

Requirements:

-- At least a bachelors degree in Engineering, Programming or other technical field

-- Technical support experience (at least 1 year)

-- Fluent English (the interview will be conducted in English, so be prepared)

-- Ability to find a common ground with international partners and high level of personal responsibility.

-- A lot of initiative! We are looking for someone who is highly motivated and is yearning to take on new and exciting projects.

Preferred skills:

-- Comfortable with a high-paced work environment

-- Ability to withstand negative feedback and remain calm even in the most stressful situations.

-- Ability to do more with less (money doesn’t always solve all problems in business)

-- Good computer skills

-- Any other language is a plus (Chinese, German, French, Spanish, Japanese, Korean, Portuguese)

-- A sense of humor

Duties:

-- Provide technical support (hardware & software) to our customers around the world via email, phone and skype (primarily in English).

-- Test new versions of software before they are released to customers and give feedback to our programming department.

-- Use our 3D scanners to make sample scans

-- Occasionally attend exhibitions in Moscow and abroad with sales personnel

-- Assist marketing department in creating content for social media and website

What we offer and other important details:

-- A fun, accommodating and never boring atmosphere at a high-tech, Moscow-based company

-- A good-natured boss (guess, who is writing the text for this vacancy? ;))

-- All the official employment papers and 4 weeks paid vacation, naturally

-- We like to promote from within, so if you are interested in learning about marketing/sales/IT/programming or any other type of position within the company, we are more than happy to support you in your efforts

-- We are 15 min (walking) from a metro station (m. Nagatinskaya)

-- Work day lasts 9 hours (with one hour lunch break) and can start anywhere from 9am to 11am.

-- Although this is not written in stone, we think this would be a good position for someone who only has a few years of experience under their belt and is yearning to get a lot more experience to rise up the ranks a couple of years down the road.

-- Salary: 60 000 RUB/mo

-- Reporting to “Director of Sales”

-- There will be a single interview, but with several people in the company. The decision will take less than two weeks.

-- For expats (those without Russian citizenship): we aren’t opposed to looking at your resume. Perhaps we can work something out for the right candidate. Send us your resume and we’ll consider it, but you must be fluent in Russian, as well as English.

-- We never discriminate against age, race or color. Don’t be shy, apply!

Вакансия опубликована 16 октября 2019 в Москве

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