Support Analyst
з/п не указана
Требуемый опыт работы: 1–3 года
Полная занятость, гибкий график
We are a young, dynamic, hyper growing IT company looking for smart, creative, hard-working people with integrity to join us. We develop an intellectual low-code platform to create business applications and provide services to banks, financial institutions, and consult universities and private companies.
Your responsibilities will include:
- Ensure communication with GreenData clients (incoming requests by phone, email)
- Solve technical issues: diagnostics, software configuration (remotely as well)
- Analyze requirements
- Formulate problem statements for developers
- Test system functionality
- Prepare design and operational documentation
Qualifications and experience:
- Education: mathematical, technical, economic
- Understanding the basics of databases and software design/development
- Upper intermediate level of English
- Knowledge of/minimal experience with the Posgre SQL database
- Proficiency in mathematics
- Competency in speaking and writing
- Ability to respond politely, kindly and tactfully to customer questions
- Punctuality
- Desire to develop and explore new areas
We welcome:
- Understanding of financial processes
- Knowledge of banking principles and basics of accounting in a bank
- Acquaintance with programming basics: VBA, SQL
Terms and conditions we offer:
- Opportunity for professional growth and career development
- Official employment
- Social package
- Young and friendly team
- Office in the city center with free parking
- Corporate fitness trainer
- Tea, coffee
Ключевые навыки
Контактная информация
Вакансия опубликована 25 января 2021 в Перми