Support Analyst

We are a young, dynamic, hyper growing IT company looking for smart, creative, hard-working people with integrity to join us. We develop an intellectual low-code platform to create business applications and provide services to banks, financial institutions, and consult universities and private companies.

Your responsibilities will include:

• Ensure communication with GreenData clients (incoming requests by phone, email)
• Solve technical issues: diagnostics, software configuration (remotely as well)
• Analyze requirements
• Formulate problem statements for developers
• Test system functionality
• Prepare design and operational documentation

Qualifications and experience:

• Education: mathematical, technical, economic
• Understanding the basics of databases and software design/development
• Upper intermediate level of English
• Knowledge of/minimal experience with the Posgre SQL database
• Proficiency in mathematics
• Competency in speaking and writing
• Ability to respond politely, kindly and tactfully to customer questions
• Punctuality
• Desire to develop and explore new areas

We welcome:

• Understanding of financial processes
• Knowledge of banking principles and basics of accounting in a bank
• Acquaintance with programming basics: VBA, SQL

Terms and conditions we offer:

• Opportunity for professional growth and career development
• Official employment
• Social package
• Young and friendly team
• Office in the city center with free parking
• Corporate fitness trainer
• Tea, coffee