We are looking for a senior specialist, open-minded, proactive team player for a Business Intelligence (BI) Services Department.
This person will be primarily responsible for the evaluation of Sales Managers’ performances, Partners’ commissions and Customer Support KPIs. Candidate should have strong analytical skills, 3+ year-experience on the similar role, strategic vision and fluent English.
Responsibilities:
Personal performances of the Sales & Marketing team:
- Full engagement in the process of individual target setting for the Sales & Marketing people depending on their personal involvement and company guidance.
- Negotiations with the general managers in terms of target setting in order to ensure the compliance with the rules.
- Automation of the calculation rules (MS Access based tool) and verification of the correctness of the calculations.
- Post-factum analysis of the Sales and Marketing target setting efficiency, recommendations providing to the target structure changes.
- Various reporting and communications with regional managers in order to have alignment in understanding of the performances. Bringing knowledge to regions about the calculation rules.
- As a part of the Sales & Marketing productivity reporting team this position will involve participations in new related projects, ad hoc or special project business intelligence investigations.
Partner/Rebates Program:
- Full engagement in the process of validation of the Rebates program: review of the program and targets validation, providing analysis and recommendations.
- Regular monitoring and verification of the correctness of the forecasts/actuals done based on the partner program conditions
- Be the main point of contact for Regional General managers and Sales team in order to provide all necessary reporting on the Rebates
- Verification model development, adoption, process driving and maintenance. Templates creation.
- Post factum analysis of the effectiveness of the Partner program
- Building up the process of the regular reporting to the regional offices
- Dashboard creation with partners’ performances.
Customer Support reporting:
- Regular reporting on the Customer Support KPIs
- Ad-hoc reporting based on the local and top management requests
- Participation of the Customer support reporting re-development: creation of the requirement for the new olap cube, creation of new dashboards, verification of KPI calculations methodology.
Requirements:
- Not less than 3 years of relevant experience in international or WW company (in sales or business analysis)
- Advanced English
- Project management skills, ability to drive projects
- Advanced Excel
- SQL and BI platforms knowledge is a plus
- Strong analytical skills
- Structured work approach and results orientation
- Accuracy, attention to details
