McKinsey & Company is looking for an experienced Design Director to join our growing and successful McKinsey Digital Labs team focusing on experience design, product engineering, platform architecture, agile transformation.
What You'll Do
You will be part of a blended cross-functional team and tackle all aspects of the design process.
You'll creatively solve complex problems from a diverse set of perspectives, contexts and research inputs while applying your own informed views and taste. Charged with helping lead client engagements and guiding other members of their design team, you will define and drive the design process moving from insights to ideas, threading design and business thinking together to deliver inventive, durable and thoughtful, solutions from concept to launch.
Additionally, you’ll utilize industry design standards and best practices to define and implement design criteria, and apply user-centered design methodologies to ensure ideas are based on customer needs. You’ll also lead user research and testing, produce personas, map customer journeys, develop service blueprints, for complex products and services, use a variety of methods to convey ideas and concepts (e.g. storyboards, wireframes, prototypes, etc).
You'll perform task analysis and define the User Interface Design through information architecture, wireframes and user flows and validate it through usability testing. Lastly, you'll work with the client project manager to issue regular status reports and troubleshoot problem areas and you'll work with them to manage changes in scope and devise contingency plans. You'll also have the opportunity to mentor others, expanding their capabilities to cultivate and support them through their path at McKinsey.
Who You'll Work With
You'll join our Moscow office as part of Digital McKinsey. Digital McKinsey brings together the best of McKinsey’s digital capabilities to help our clients use digital technology to transform their businesses.
As part of this group, you’ll join a global team working on everything from IT modernization and strategy to agile, cloud, cybersecurity, and digital transformation. You’ll typically work on projects across all industries and functions and will be fully integrated with the rest of our global firm. You’ll also work with colleagues from across McKinsey & Company to help our clients deliver breakthrough products, experiences, and businesses, both on technology and non-technology topics.
Our office culture is casual, fun and social, with an emphasis on education and innovation. We have the freedom to try new ideas, experiment and are expected to be constantly learning and growing. There is also a strong emphasis on mentoring others in the group, enabling them to grow and learn.
- 8+ years relevant industry experience designing applications, experiences, websites, products and services that balance user needs, business objectives and technological constraints
- Holistic and human centered approach to product and service design, from research and insight generation to concept to deliverable
- Experience owning a project vision, execution, quality and client relationship
- Strong influencing, negotiation and communication skills (written, verbal, presentation). with the ability to be a thought partner/ coach to clients and internal team
- Experience leading designers and other members of a cross-functional team
- Able to function, adapt and succeed in a constantly changing, fast paced environment
- Positive attitude and motivation to deliver and ensure highest quality deliverables
- Able to respond positively and calmly to shifting priorities, demands and timelines
- Excellent knowledge of rapid prototyping tools such as Sketch, Axure, Invision or Flinto
- Familiarity with Agile software development processes and methodologies
- Knowledge of web-based technologies and their impact on the feasibility of design solutions
- Keen to seek out opportunities to promote the design practice internally and externally, being an excellent presenter
- Strong command of both English and Russian language (both verbal and written).
- Availability to travel up to 50% of the time in Russia and abroad
- Competitive salary and bonus system based on the interview results
- Medical insurance
- Free lunch at the office
- Mobile phone charges.
Keywords: User Experience, UX, Customer Experience, CX, Product design, Product development, Design Thinking