Customer Development Specialist (E-Commerce)

з/п не указана

Требуемый опыт работы: 3–6 лет

Полная занятость, полный день

Потребительские товары

Подразделение потребительских товаров отвечает за одно из старейших направлений деятельности компании.

Оно представлено широким ассортиментом средств по уходу за детской кожей, косметическими продуктами для лица и тела, средствами личной гигиены, продуктами для ухода за полостью рта, а также безрецептурными лекарственными препаратами.

As Customer Development Executive, E-Commerce, you’ll support short-term and long-term E-Commerce capability development across local J&J organization with close collaboration with Key Accounts team, Trade Marketing team, digital and brand marketing teams within J&J Consumer Health.

Key focus areas:

  • Plan and execute E-Commerce B2B customer strategies and achieving business objectives
  • Develop joint business between J&J and E-Commerce B2B accounts in Russia (Yandex.lavka, Samokat, Sbermarket, iGoods, etc.)
  • Customer scope may include customers like Ozon,, Goods depending on candidate experience


  • Build productive relationships and manage day-to-day several Russia E-Commerce players
  • Conclusion of contracts with key online accounts
  • Sustain promo activities in line with the National Marketing Activities Calendar
  • Hold accountability for E-commerce customer turnover
  • Execute Joint Business plans, develop and support partnership with E-commerce customers
  • Monitor competitors' activities in the E-commerce channel
  • Marketing analytics: making sure the performance is tracked
  • Control J&J products visibility on partners’ websites
  • Actively searches for best practices and ideas for re-applying in the e-commerce customers
  • Work closely with peers and local digital & eCommerce team to identify best practices and processes to manage the digital shelf


  • University degree
  • 3+ years of experience in E-commerce/ Sales / Key Accounts Management / Category Management with responsibility for customer relationships, assortment, promo selling in pharmaceutical industry
  • Excellent presentation and communications skills, both written and verbal
  • Leadership skills, flexible team player
  • Proactive, positive and innovative mind
  • Superior analytical skills and experience applying data to make decisions
  • Previous experience with e-retailers is required
  • FMCG/Pharm/Internet companies background will be an advantage
  • Passion about E-Commerce, curiosity on new and innovative ways to work with customers
  • Willingness and capabilities to grow in an international business environment
  • Upper-intermediate English

We offer:

The company is offering a very competitive compensation & benefit program:

  • Life insurance
  • Medical insurance for employee and child (children)
  • Meal allowance
  • Mobile phone
  • Corporate car
  • Fitness program
  • Bonus based on performance result

Ключевые навыки

Английский — B2 — Средне-продвинутый
Sales Management
Leadership Skills
Project management
Agile Project Management


Крылатское, Москва, Крылатская улица, 17К3
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Вакансия опубликована 11 февраля 2021 в Москве

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