Night Auditor (Ночной администратор отдела приема и размещения)

до 50 000 руб. до вычета налогов

Требуемый опыт работы: 1–3 года

Полная занятость, сменный график

Night Auditor (Ночной аудитор Отдела приема и размещения)

Your duties will include:

  • To provide a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel.
  • To find suitable solutions to meet customers needs depending on the possibilities available at the hotel.
  • To carryout all necessary operations when guests arrive and depart (check-in/ check-out)
  • Respond to a wide range of guest requests and promote hotel facilities
  • Manage invoicing payments and cash operations during the day shift
  • Check the “room report” and keep housekeeping informed of any modifications
  • Taking accommodation bookings over the phone, via email and the Internet
  • Process and input group reservations
  • Customer service support via phone and email

What profile are we looking for?

  • Language - English advanced
  • Guest-oriented and service minded
  • Good interpersonal skills
  • Sales oriented
  • Ability to listen and anticipate
  • Diplomacy and self-control
  • Well organised
  • Smile! :)

We offer:

  • Schedule 3/3 only NIGHT
  • Stable work in accordance with Russian Labor Code in an international company;
  • Free meals in hotel cafeteria;
  • Young & friendly team;
  • Medical insurance;
  • Bonus based on results;
  • "Best employee" nomination;
  • Loyalty Program for employees «ALL Heartists», which offers discounts on accommodation in hotels and group services (car-rental service, restaurants, SPA- centers, etc.).
  • Opportunities for professional and career growth

Адрес

Динамо, Москва, Ленинградский проспект, 37к8
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Вакансия опубликована 30 ноября 2021 в Москве

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