Customer Support Agent

Dealing with problematic situations and help our clients. Searching and analysing the logs, data analytics. Integrating and testing the internal...

Fluent English and Chinese. Relevant experience with supporting desktop/mobile applications as a technical support (experience with LiveChat – is an...

Provide technical support for the IT infrastructure of production systems. Manage and timely resolve incidents: perform primary diagnostics and fix...

Linux administration skills. 1-2 years of demonstrated IT work experience or similar roles. Skills in using Kibana (OpenSearch) to...