Junior Customer Support Specialist (Casino)

Focused on the Indian market, we are a global iGaming (Online Casino / Betting) company looking for a dedicated Customer Support Specialist. Are you someone who thrives on delivering top-notch service? Ready to dive in?

You'll be doing:

• Responding to player queries pronto, whether it's through live chat or email.
• Building trust and satisfaction by handling interactions with professionalism.
• Keeping an eye on what our players are saying and suggesting ways we can make things even better.
• Making sure different teams are on the same page so we can tackle issues efficiently.
• Being the champion of positive player experiences and overall happiness.

What we need from you:

• Fluent in English (C1) and either Russian or Hindi as your native language.
• Killer communication skills - you know how to talk the talk and write like a pro.
• Sharp problem-solving abilities to tackle any challenge head-on.
• Excited to learn and grow in a fast-paced environment.

What's in it for you:

• Competitive salary;
• Enjoy a flexible 2/2 shift pattern, giving you a mix of day and night shifts.
• Embrace the perks of working remotely full-time.

Sounds like your kind of gig? We'd love to hear from you! Send over your resume along with a cover letter telling us why you're the perfect fit for the role. The cover letter is your chance to shine and show us your passion for the position.

Quick note: We appreciate all applications, but we'll only reach out to candidates who tick all our boxes. Let's make magic happen together!