- Analysis of the task and needs of the client; - Presentation of solutions and services, highlighting distinctive features; - Providing technical knowledge and expertise to customers; - Interacting with the partners, identifying the needs and business opportunities by performing technical consultancy; - Customer support until contract sign stage; - Customer support during onboarding stage; - Technical Issues resolution supervising; - PoC preparation works supervising; - Help in analyzing leads for upsale; - Developing project documentation;

Pre-sale Engineer & Technical Support Engineer Vendors: Palo Alto Networks, Sentinel One, Guardicore, Appgate, Morphisec; - Customer technical support; - Product training for customers and partners; - Providing technical knowledge and expertise to the customers; - Supporting the commercial team in the development, construction of offers to the clients; - Interacting with the partners, identifying the needs and business opportunities by performing technical consultancy; - Delivering training/workshops/webinars for our customers; - Creating of PoC (proof of concepts) within the real customer's environment; - Products presentation for customers and partners online and face-to-face; - Office IT infrastructure maintenance; - Office helpdesk;

- Technical support for sales managers; - Customer negotiation to investigate their needs, technical consultations; - Seminars and workshops; - Active participation in the exhibitions; - Brand technical support; - Design and documentation coordination with OEM manufacturer; - Negotiation with dealers and distributors to investigate and analyze new market trends and products; Achievements: - Added new devices to OEM line (LTV brand); - Redesigned web-interface for LTV managed switches;

- Commissioning and deploying production services on the MBH(Mobile Backhaul) networks - Equipment contract supervision - Coordination network planning process with a customer - MBH network configuration, configuration audit, troubleshooting, and optimization - Customer technical support and training, technical consulting for subcontractors engineers - Productivity testing and stress testing I performed duties as a network engineer on various projects, starting from equipment commissioning stage to services deploying into production, providing customer support, during all these stages and after it. Achievements: Successful implementation of many network delivery, expansion, configuration audit, configuration optimization, pre-sales test, and swap projects across the country: - One of the first persons in Russia who have mastered the new OptiX PTN product line and NMS iManager U2000 - Took an active part in pre-sales tests of OptiX PTN equipment for MegaFon in Samara (2008) - Took an active part in MBH network commissioning for MegaFon 3G project in Togliatti (2009) - Successfully completed MBH network optimization project for MegaFon in Saint-Petersburg, which helped to avoid massive mobile network services outage on New Year's eve 2010 - Completed network commissioning and testing projects in Chechnya. (Grozny)(2010) - Completed network commissioning project in Altay and Siberia (2011) - Was part of a team that actively participated in many expansion, optimization, and swap projects on MBH networks in all regions of a country. Completed many network configuration audits that helped to reveal potential threats for network performance and stability. Took an active part in MBH networks optimization projects, based on results of previous configuration audits. (2011-2014) - Conducted professional training and provided technical support for MBH/MBB Maintenance engineers in Crimea (May-November 2015) - In January 2016 took an active part in the “PTN software upgrade” project. Completed remote software upgrade on more than 1000 sites for MegaFon in the Ural region for 8 months - Also since June 2016 got into work and successfully resolved dozens of technical support requests from customers from the southern regions of the country and former Commonwealth of Independent States - Wrote special technical articles about technical problems I met and solutions.

Faculty of Telecommunication and Radio Engineering, Communications with Mobile Objects

Guardicore, Guardicore Certified Security Enginer

EF Education First

Palo Alto Networks, Network Security Engineer

Palo Alto Networks, System Engineer

Palo Alto Networks, Configuration Engineer