IT Support / Technical Specialist

Responsibilities include:

Providing technical support for desktop hardware and software;

Resolving issues via phone, chat, email, and remote session;

Following documentation and tracking issues and resolutions in a ticketing system;

Writing procedural documentation for others to follow;

Administration of servers, networking & endpoint systems.

We are looking for:

An enthusiastic individual who enjoys being part of a successful and productive team, who is quick to grasp new ideas and concepts and develop innovative and creative solutions to problems, who can work well under his/her own initiative and can demonstrate high levels of motivation required to meet the tightest of deadlines even under significant pressure.

Candidates must possess a strong ability to perform effectively and must be:

Fluent in English;

Comfortable with Windows OSes and Office applications;

Interested in working in a dynamic and fast-paced environment;

Willing to learn new things and keep abreast of current technology.

Our ideal candidate has:

Strong communication skills;

Strong critical thinking and troubleshooting skills;

A positive and professional approach.

Preferred Experience & Skills:

Active Directory;

Azure AD / Office 365;

Networking concepts;

Exchange & Exchange Online.

You’re expected to work 9 hours a day, 5 days a week.

Current schedule is from 09:00 AM to 18:00 PM (US Eastern Standard Time)

We can offer a salary that would start from USD2,200 to USD3,500 per month based on the candidate's knowledge and experience.

If you think you are the best candidate, then reach out to me out on below contact details